Individuals
Overview of your debt
You can see an overview of your debt in most of the letters you receive from us.
Understand your debt information
Contact us for more information if your debt is registered with dates that do not match the dates in our letters to you.
In case of debt collection errors
Automated debt collection was suspended in September 2015 due to faults in the EFI debt collection system, during the period 2013–2015.
How to pay your debt
If you want to pay your debt in full or in part, please call us on tel. +45 70 15 73 04.
If you can't pay your debt
Contact us if you are having problems paying your debts. You may e.g apply for deferral, cancellation or a recalculation.
If you fail to pay your debt
We have several ways of collecting money owed, for example by sending you a reminder of the amount you owe,